Cold-snap update: 16 packs are back soon, and each one lists in-stock alternatives.

The team

Meet the Merry Men (and Women)

About 24 of us run the yard, the lines and the lab. These six keep the whole operation pointing the right way. Every person on this page is a fictional character with an illustrated portrait.

At work

The yard, the lines and the lab

Two shifts, Monday to Friday, with Saturday shifts when a cold snap empties the shelves.

Warm wood pellets pour from a green ring-die pellet mill onto a conveyor while an operator checks the line
Gloved hands inspect pellets beside sample trays and laboratory testing equipment.
GUNDI lorry lowers a pallet of green pellet bags outside a stone farmhouse.

Want to talk pellets?

Sebastian handles trade accounts and quotes; the rest of us just keep the presses warm.

Get in touch